How do I bid?

Select the auction you wish to bid on. Click the large button that says “Custom Bid.” Type in your bid amount to place, and if you would like, a maximum bid amount. Click “Ok” to submit your bid.

Please carefully review that the information you have entered for accuracy before submitting bids. Once you submit the bid, the bid cannot be canceled and is binding.

Do I have to pay any fees to participate in an Online Auction?

No, you are not charged any fees to participate.

“Your Bid” vs. “Your Maximum Bid”

By placing your maximum bid, the system will automatically place bid increments for you, in pre-determined (see auction terms) amounts. This will increase your bid if your original bid is out bid by another bidder. This speeds up the auction process, and assists you with your bidding. If another bidder bids higher than your maximum bid, the system will stop increasing your bids, and you will have to increase your maximum bid amount in order to continue competitive bidding.

What if I get outbid just before the auction closes?

Most of our online only auctions are set to “soft close.” This means that if someone bids in the last 3 minutes before the items closes the bidding will be extended by “X” minutes (Normally 1-2 minutes) so you will be have additional time to place another competing bid, just as you would at an auction in person. Note: You would have to be viewing the auction item as it’s closing to notice this.

What is soft close?

Most of our online auctions are set to “soft close.” This means that you will be given an additional amount or predetermined time to place another competing bid, just as you would at an auction in person. Normally this time frame will be from 1-2 minutes. If a bid is placed within the specified amount of minutes (Normally 1 Minute) before the auction closing time of that item, the closing time of the auction will automatically extend by that specified time to accept bids from when the last bid was placed. This allows all participants to have an equal and fair chance of competitive bidding, just as they would at an auction taking place in person.

Can I cancel an unwanted bid?

No, bids cannot be cancelled once they have been placed. By placing a bid you are entering into a binding contract. There are no refunds or bid cancellations. The registered bidder is personally responsible, legally and financially, for all auction items bid upon. An online bid accepted at public auction is a legal and binding contract to purchase. Any bidder who fails to consummate a purchase will be banned from bidding at all future seller auction events and may be pursued for civil and/or criminal violations.